Constant bearing failures on a water purification pump have been eliminated with the fitment of SKF bearings, delivering uptime, time and cost savings to the end-user.
An OEM water solutions company was approached for assistance by their customer who was experiencing constant bearing failures. “Although the OEM company used non-SKF brands, their customer insisted on SKF bearings as the best replacement for the problematic bearings,” states Anneritha Maritz, Key Accounts Manager at SKF.
Following an investigation of the water purification process, SKF concluded that two types of bearings (6302 2Z/C3 and 7304 BE) would offer the ideal solution for this application. The OEM subsequently bought ten of each of these bearings.
Since the installation of these SKF bearings, no failures have been reported by the end-user. The OEM has since placed more orders with SKF for these bearings. “Although the OEM has been using our Mapro products for a number of years this is the first time that they have ordered our bearings. Having gained the customer’s trust we have successfully grown our business with the OEM, supplying both SKF products and services,” concludes Maritz.
SKF is a leading global supplier of bearings, seals, mechatronics, lubrication systems, and services which include technical support, maintenance and reliability services, engineering consulting and training. SKF is represented in more than 130 countries and has around 17,000 distributor locations worldwide. Annual sales in 2015 were SEK 75 997 million and the number of employees was 46 635. www.skf.com