Marval, a leading provider of Service Management solutions and services, announced today that Marval Africa and UCS Solutions have been honoured with the Service Management Project of the Year 2017 Award. The Award was presented during Marval’s Global Partner Conference, which was held on November 7-9 in Vilnius, Lithuania.
The winning project was designed and implemented by Marval Africa’s consultants in collaboration with the UCS Solutions IT Team, and was selected amongst four finalist projects from regions across the globe, including North America, Australia, and Russia.
The award was presented by Marval’s Managing Director, Greg Pritchett, who quoted: “The UCS Solutions project integrates Marval’s core philosophy: the implementation of world class practice by investing in people, mature processes and great technology. Their focus on operational excellence, their alignment with ITIL as well as their energetic, hands-on approach, demonstrated an organisation which is committed to outstanding customer service, having realised the value and impact on their long-term success. It is an honour to have UCS Solutions in our customer base. I congratulate them on this well-deserved award.”
Following this great global honour, Marval Africa hosted a celebration ceremony for UCS Solutions where Certificates of Achievement were presented to the company’s winning team. “It’s been an invigorating and rewarding moment for us all. This award proves that, when vision, commitment and hard work meet, great things happen”, commented Edward Carbutt, Executive Director at Marval Africa, after the ceremony, and concluded: “Our team is fully equipped and capable of delivering world-class solutions to organisations that want to transform customer service by generating an impeccable customer experience; UCS Solutions is an example of a forward-thinking enterprise set to make an impact.”
About Marval Software
Founded in 1989, Marval is a leading provider of Service Management solutions and services that help organisations worldwide reach critical business objectives related to information security, OPEX, knowledge management, as well as customer loyalty and satisfaction.
With its award-winning Service Management platform, Marval MSM, plus a comprehensive portfolio of professional and support services, Marval and its partners design and deploy ITSM and ITIL projects for customers in several industries, including Healthcare, Education, Local and Central Government, Financial Services, Emergency Services, Retail, Telecommunications, and Transport.
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