Customer standardises on SKF bearings and grease thanks to the astute eye of SKF South Africa’s Authorised Distributor, Bearing Services Springs (Pty) Ltd
The professionalism and thoroughness of SKF South Africa’s Authorised Distributor, Bearing Services Springs, during a basic lubrication inspection, has resulted in the supply of lubrication solutions, grease as well as SKF bearings to a leading building materials manufacturing customer.
“While we were assisting with on-site demonstrations of our Mapro products on the customer’s request, we identified a number of lubrication issues,” explains SKF Product Manager for Maintenance Products, Eddie Martens. “In addition to the fact that lubrication was not being carried out reliably on their equipment, we also discovered that up to nine different types of grease were being utilised.”
The team from Bearing Services Springs immediately recommended that the customer standardise their grease which wouldbe more cost effective and logistically savvy. “We also suggested the use of SKF System 24 as the best lubrication solution as it offers a host of time- and cost-saving advantages,” says Melissa Verster, Branch Manager at Bearing Services Springs. The System 24 LAGD and TLSD lubricators can be adjusted to ensure that the correct quantity of lubricant is carried correctly to the required lubrication points during a pre-determined time. This gives the customer accurate control over the amount of lubricant supplied. “Moreover, the amount of lubricant required is reduced and so too is wastage which is also an environmental benefit,” notes Verster.
“We are extremely pleased that on top of the fact that the customer is using System 24 and now only stocking SKF bearings, they also took our advice to standardise on SKF LGWA 2 and LGHQ 2 grease,” continues Verster. She adds that the Bearing Services Springs team is in the process of setting up consignment stock for the customer and that they have been presented with a large RFQ for the supply of SKF power transmission products – chain and sprockets.
“The customer is so satisfied with our product and service solutions that they have requested us to duplicate these successes at another one of their plants located South of Johannesburg,” discloses Verster. “Planning is already in place to commence with a CNA-Lube and also on the cards is a Fan solution focused on optimising Rotating Equipment Performance (REP) as well as training for our customer’s staff.”
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