TLT-Turbo GmbH Response to the Coronavirus
Global
ventilation fans and systems manufacturer, TLT-Turbo GmbH, today stated their
formal response to the global COVID-19 pandemic. The company has highlighted
its operational resilience, reassuring clients that TLT-Turbo remains
operational while prioritizing the health and safety of its employees and
complying to regional legislature where required.
“TLT-Turbo is closely monitoring developments
around the spread of Coronavirus (COVID-19). As a company with a global
footprint, our priority remains the safety of our employees and our clients.
Importantly, we remain dedicated to ensuring that we deliver on our commitment
to our clients amid these challenging times,” said Global Co-Managing Director,
Rainer Redinger.
Redinger further stated that TLT-Turbo is taking
their response to the developing Coronavirus outbreak seriously and has put
measures in place to ensure ongoing production and remote assistance for
clients. “Ensuring that TLT-Turbo is operationally resilient is of paramount
importance to our clients and organization. As the number of Coronavirus cases
continues to climb, we are taking steps to ensure that we are, in fact,
resilient.”
Specific arrangements for each of TLT-Turbo’s 15
offices located worldwide will be based on local legislation and government
responses but plans are in place to ensure operational continuity.
Thanks to intensive and coordinated efforts, the
COVID-19 situation in China is improving with the number of confirmed cases
decreasing from last month. TLT-Turbo has received reports from their office in
Sichuan stating that as of 25 March 2020 no TLT-Turbo employees in the region
have been infected with the Coronavirus and that they are now once again
operational. Stringent hygiene and prevention protocols are in place for all
employees and while sales discussions are still limited to electronic
platforms, these developments are encouraging.
Currently, TLT-Turbo manufacturing facilities in
the USA, Korea, and Germany are also operational. The staff present at these
sites have been provided with personal protective equipment (PPE) as advised by
global health organizations and all recommended hygiene measures are in place.
The number of staff on-site has been reduced where required along with the
number of suppliers and external persons allowed on site. All suppliers are required
to comply with TLT-Turbo’s prevention protocols on arrival.
The closures affecting manufacturing and
delivery currently include TLT-Turbo Africa and TLT-Turbo India who are subject
to government-mandated national shutdowns – although this only for a period of
21 days. For sales offices and smaller branches, TLT-Turbo has implemented
remote working arrangements to ensure that administrational, sales and
consulting processes continue as normal.
Additional measures taken by TLT-Turbo to
protect the health and safety of its staff include canceling all work-related
travel, restricting client and internal meetings to electronic platforms, and
complying with client hygiene and prevention protocols if and where field
services are conducted.
“As your trusted ventilation partner, we are
taking every necessary step to continue to provide the high-quality service and
stability you rely on while safeguarding the health and wellbeing of our
employees and our clients. We have and will continue to take prudent,
precautionary actions that allow us to provide the excellent support you have
come to expect from us – including a focus on leveraging electronic platforms
as far as possible, and flexibility to accommodate client needs and ensuring we
proactively engage with you to gather real-time feedback,” said Global
Co-Managing Director, Minggang Wan.
“Importantly, TLT-Turbo remains as fully
functional as this global crisis allows and we are prepared to provide continuity
of service as the environment around us evolves. We take tremendous pride in
being trusted suppliers to your business and will do everything in our power to
deliver on that promise. Accordingly, we encourage you to contact your client
service teams who are ready to offer assistance in any meaningful way possible
and answer any further questions,” Mr. Wan elaborated.
TLT-Turbo will continue to monitor this evolving
situation in each of its regions of operation and will ensure swift and
decisive responses as the situation changes.
Mr. Wan concluded by extending his gratitude to
the agencies, organizations, and professionals who have provided guidance to
the company during this challenging period. “In our 145-year history, TLT-Turbo
has overcome numerous challenges to our business and survived global events
that have threatened the livelihood of our employees. We have overcome these
and emerged stronger. In the crisis we face today we will take every possible
measure to ensure our continuity and to safeguard the wellbeing of our team
along with our clients’ operations. Although this may be a time of business as
‘un-usual’ we remain agile in our delivery of ventilation solutions.”
TLT-Turbo has encouraged concerned clients and
suppliers to reach out to their TLT-Turbo representatives or to visit their
website (www.tlt-turbo.com)
in order to utilize the available contact channels.